Privacy Policy
This Privacy Policy explains how Second Gen Graveyard ("we," "us," or "our"), collects, uses, and discloses personal information when you visit our website, contact us, order products or restoration services, subscribe to our newsletter, or submit a customer vehicle story. It also explains how to contact us about your information.
1 Information you provide
Depending on how you interact with us, we collect contact information such as your name, email address, telephone number, and billing or delivery address; order details such as products, vehicle specifications, shipping instructions, and restoration requests; and messages, photographs, or other information you choose to send. Newsletter subscriptions include your email address and subscription preferences. If customer accounts are enabled, account information includes the details needed to create and maintain your account.
When you submit a vehicle story or images for publication, we collect the content and the display information you authorize. Do not send payment card numbers, identification documents, or unrelated sensitive information through ordinary email or contact forms.
2 Payment information
Payments are processed through Stripe. Payment providers collect the financial details needed to process your payment and may provide us with transaction status, billing details, payment method type, and limited account identifiers. Do not send full payment credentials by ordinary email.
3 Information collected through the website
Our website and its service providers may collect information such as IP address, browser and device details, pages viewed, referring pages, timestamps, and interactions with site features. Cookies and similar technologies can support site operation, shopping carts, security, preferences, and measurement. The specific categories we use and available controls are described below and must match the active site configuration.
4 How we use information
We use information to respond to inquiries; process payments and orders; arrange delivery, returns, and restoration work; provide customer support; maintain business and tax records; protect the website and prevent fraud; and meet legal obligations. Where configured and legally permitted, we use website interaction information to understand site performance and improve our services. We send promotional email to subscribers and other recipients where permitted by law, subject to their choices. We do not use an order acknowledgment as consent for unrelated marketing where consent is required.
5 How we disclose information
We disclose information to providers that need it to perform services for us, such as website hosting, checkout, payment processing, shipping and freight, communications, business records, and technical support. Restoration partners or suppliers may receive order and delivery details when needed to perform requested work or ship an item. We seek appropriate contractual safeguards where required and do not authorize providers to use information for unrelated purposes except as disclosed or permitted by law.
We may disclose information to professional advisers, authorities, or other parties when reasonably necessary to comply with law or valid legal process, protect rights and safety, or investigate suspected fraud. Information may be transferred as part of a business transaction, such as a sale or merger, subject to applicable privacy requirements. We may also disclose information at your direction or with your permission.
6 Email preferences and other communications
You may unsubscribe from promotional emails using the unsubscribe link in a message or by contacting us. We may still send order updates, service messages, or legally required notices. If text-message marketing is introduced, we will provide the required separate disclosures and consent process; this policy is not consent to marketing texts or calls.
7 SMS Communications
By requesting SMS communication from Second Gen Graveyard, or by confirming during a phone conversation that you agree to receive text messages, you consent to receive one-to-one customer-care text messages regarding your inquiry, including product availability and related questions. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchasing goods or services. You may withdraw consent at any time by contacting us or replying STOP. For more information about how we handle personal information and mobile information, please review our Privacy Policy.
8 Customer stories and public content
Customer vehicle stories, photographs, and approved display names become public when published with your permission. Public content may be copied or indexed by others. Do not submit information you want kept private for publication. Contact us to request removal of content we control. We will consider the request subject to applicable rights and obligations; removal cannot erase independent third-party copies.
9 Retention and security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including completing orders, providing support, meeting recordkeeping duties, resolving disputes, and enforcing agreements. Retention depends on the type of information, the relationship, and legal requirements.
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No website, transmission method, or storage system can be guaranteed completely secure.
10 Requests and privacy rights
You may contact secondgengraveyard@yahoo.com to request access to, correction of, or deletion of your personal information, or to ask questions about our practices. Put "Privacy Request" in the subject line and describe your request. We may request information reasonably needed to verify your identity. Do not email a full identification document unless we provide an appropriate secure method and explain why it is needed.
11 Changes and contact
We may update this policy to reflect changes in our practices or legal requirements. The effective date identifies the current version. We will provide additional notice or obtain consent when required by law. An update does not authorize a new use of previously collected information where additional consent is required.
For privacy questions, requests, or appeals, contact:
Second Gen Graveyard
232 Airport Rd, Gallatin, TN 37066
secondgengraveyard@yahoo.com | 615-989-1707